secondspin.com のクレームメールへの返信は以下のごとく。６週間くらいは待って
みる必要がありそうだ。早い場合は２週間強で配送される場合もある。レスポンスは
迅速で、回答も丁重なのは評価できる。
> We're sorry to hear that you have not received your order.
> Our records are showing that your SecondSpin.com order #******* was in
> fact shipped on 02/19/07. Although you definitely should have received
> it by now, it's possible that this delay has been caused by the shipper.
> For verification purposes, the address that the order was shipped to is
> as follows:
>
> ******** ********
> *-** **********
> ******** City, ******* postal code:*********
> Japan
>
> We ask that you check with your local customs office to see if your
> package is being held there.
> Then, please verify the above address and let us know if you still
> haven't received your order at that location. We can take the necessary
> next steps at that point.
> Thanks,