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Subject: A Wrong Item Delivered!
Text:
Hello!
I always highly appreciate your prompt and correct services.
This time( for the second time in these five years), however, a
wrong item has just been delivered for the one numbered 16 in the
following order list of mine:
The wrongly delivered item is EMI Nigel Kennedy: Kennedy's Greatest
Hits {w.Engilsh Chamber Orchestra / London Voices. ...etc.)(243-5-
57330-2 EMI Classics 1 CD).

>16. 57330-EMI/ANGEL
> Vaughan Williams The Lark Ascending {w.Birmingham Symph./ R...
> Category: CD, Qty: 1, Price: 6.99
> Code 119695

At present, the item numbered 16 (Vaughan Williams The Lark Ascending
w.Birmingham Symph. Conductor: S. Rattle, ...etc.) cannot be found in your
web catalogue, but if you have in your stock, please add it to in the parcel
for the coming order of mine (I plan to make an order in the middle of December
without fail).
But if you don't have any, please refund $6.99 or reduce the same amount
of money from the total charge of my next order.
Well then, as for the wrong item, should I send it back to you? Please
let me know soon what I should do.

___________With regards, (Your signature)